MBMS Provides Every Client With A Dedicated Account Team That Learns The Nuances Of The Practice To Improve Your Results.
With MBMS’s TeamTechnology® approach, you always have unrestricted access to your Senior-Level Client Service Manager, who has end-to-end responsibility over the entire account, including the cross-trained billing specialists dedicated to your practice. Your Senior-Level Client Service Manager is responsible for each billing specialist achieving performance standards for your practice. We make it easier to keep in touch with your account team, which not only distinguishes MBMS from our competition but also makes it easier for your patients to pay their bills and ask any questions of your billing specialists on the phone. Additionally, we offer patient payment options for how your patients would like to pay their bills. That means no more angry patients for your practice!
Dedicated And Knowledgeable Employees Are A Key Component Of Our TeamTechnology® Approach.
Alice started with MBMS in 1997 and has held numerous positions in the company since advancing to her current role of Vice President of Revenue Cycle Management in 2021. With extensive company background and years of management-level leadership, Alice continues to play an important role in identifying and growing MBMS account service managers across our many regional offices. Alice has a Bachelor of Science in Health Policy and Administration from Penn State University and is an active RBMA member.
Lisa joined MBMS in 2000 and has held numerous positions within the company before advancing to her current role of Senior Regional Vice President. Lisa provides account management services to clients with continued focus in the area of ongoing physician education. Lisa has a degree in Health Information Technology from The South Hills School of Business and Technology, maintains her Radiology Certified Coder (RCC) status, and is an active RBMA member.
Michele joined MBMS in 2011 after managing an independent radiology practice’s internal billing operation for six years. In total, Michele has over 21 years of radiology billing and account services experience; including working for other radiology revenue cycle management companies. Michele has a Bachelor of Science in Business Administration from Rider University and is an active RBMA member.
Heather Beach joined MBMS as Regional Vice President in 2019, bringing with her nearly 20 years of management experience. She received her BA in Business Management from Rowan University, holds a Green Belt Six Sigma certification, and is an active RBMA member.
Jenna joined MBMS in 2007 and has held numerous positions at the company since becoming a Senior Regional Vice President in 2021. Jenna remains closely involved with our internal development teams in order to find new and unique ways to optimize the MBMS billing process. Jenna is an active RBMA member.
Paula joined MBMS in December 2010 after managing an independent radiology practice’s internal billing operation for over 24 years. She has held numerous roles at MBMS before becoming a Regional Vice President in 2019. Paula utilizes her extensive radiology knowledge to support her clients and particularly enjoys developing and supporting MBMS’s less tenured core of managers. Paula is an active RBMA member.
Stacy joined MBMS in 2000 and has held numerous positions, including Billing Administrator and Assistant Regional Vice President, before advancing to a Regional Vice President role in 2023. She utilizes her knowledge of billing to manage her clients successfully and direct her team. Stacy is an active member of the RBMA.
Alyssa joined MBMS in 2016 and has held numerous positions at the company since advancing to her current role of Regional Vice President in 2023. Alyssa utilizes her comprehensive knowledge of the MBMS billing processes to provide account management services to clients and promote further development of her teams. Alyssa has a degree in Health Information Technology from The South Hills School of Business and Technology.
Ann began with MBMS as a Regional Vice President in 2021, bringing a wealth of healthcare experience leading medical records departments, driving hospital pricing and payment studies, and producing revenue cycle results. Ann leverages her extensive experience to provide oversight and account management services, ensuring her teams consistently deliver key performance metrics. Ann has a Bachelor of Health Information Management and is an active member of the American Health Information Management Association (AHIMA).
Amanda joined MBMS in June of 2023 with over 17 years of Provider Enrollment & Credentialing experience. Previously, Amanda oversaw the provider enrollment and facility payer enrollment for over 3,000 physicians and over 12 hospitals at Orlando Health. As the Vice President of Provider Enrollment, Amanda is responsible for overseeing the MBMS Credentialing Department to ensure a smooth onboarding process for our clients with payer enrollment.
Lauryn has been with MBMS since 2010 and since joining the company, has remained focused on improving day-to-day workflow and billing processes. Since transitioning to Director of Process Optimization, Lauryn now oversees and further develops MBMS’s standards in processes, policies, and initiatives while working closely with all the levels of MBMS leadership including our billing specialists. Lauryn is an active RBMA member.
Rachel joined MBMS in 2007, working in many positions in the company while advancing to her current role as VP of Business Operations. Using the experience and knowledge she has gained throughout her employment, she works closely with MBMS executive leadership to monitor operational and production processes to ensure high-quality deliverables.
Tyler joined MBMS in 2015 as a Healthcare Analyst and has since become MBMS’s Vice President of Client Analytics. As Vice President of Client Analytics, Tyler oversees a team of Client Analytics Managers focused on supporting our clients through detailed reporting and analytics. Tyler received his Bachelor of Science in Finance from Fairmont State University and his Master of Business Administration from Wilmington University. Tyler is an active member of the RBMA and Healthcare Business Management Association (HBMA).
Ryan joined MBMS in November of 2019. With more than seven years of radiology RCM experience, Ryan has experience managing client relationships and performing numerous operational functions, specializing in the area of business analytics. Ryan has a Bachelor of Art from Kennesaw State University in Professional Sales, and a Master of Art from Richmont Graduate University. Ryan is an active RBMA member.
Justin joined MBMS in 2019 as a Data Analyst and has since become a Data Analytics Manager. In his current role, he is responsible for providing leadership, management, and reporting support for clients across the company. He leads a team of Data Analysts with the goal of enhancing MBMS’s services through the use of analytical tools. Justin obtained his Bachelor of Science from Salisbury University.
Just How Effective Are Our Dedicated Account Teams?
Don’t Ask Us. Ask Our Clients.
Hear our client radiologists and CEOs from across the country discuss the value of the MBMS dedicated account team approach.
